And the customer could have replaced 3 old laser printers for what they are no doubt going to pay Barrister for 3 field calls and multiple parts that did not fix the printer. Outcome.wasted 2.5 hours including drive time and the other tech got paid.not me. I gave them several options, parts were sent to customer and dispatcher then gave the job to another tech. I was told not an option by Barrister's tech support and demanded to list possible bad parts. First response was to tell customer that for $100 they could replace it. Case in nt out on an old used-up printer with multiple error messages. Lots of promises and dispatchers looking for ways to NOT pay you. Most of the reviews are from actual employees, not the people that are actually doing the work in the field. The pay resolution dept or person obviously doesnt care.ĭo NOT believe the 4.0 rating this company has. make sure you keep records of every work order you do because they will miss paying you on some & make it hard for you when you inquire about it. Marking the order as tech not able to do work even if you yourself solve the issue.Īs for getting paid. It can turn quickly into an argument.which that tech will get mad & decide to not pay you. If you say you did that already they wont care & want an image sent. Which adds more time onsite equaling lower hourly rate given you are there per diem. their techs will have you go through what you already did all over again. Say u troubleshoot a printer & have done the steps to find a resolution.

Some of them at times will get smart with you. If you say you are onsite they don't care & will press you for your rate anyways. If you do pickup onsite they will offer you other orders despite their own rules of not discussing rates onsite. They will spam call your phone & do so from different numbers. Say you are driving or onsite, basically times when you either can't pickup or rude to a client. Dispatch workers many times sound like telemarketers following a script as they read off the desciption of the order that they themselves don't understand.

You will get calls from different people referring to the same work order.

Conativity dispatch pro